Technical Info

In order for you to take part in the online sesssion you will need:

  • Each lesson will use about 10MB to 25MB of bandwitdh.
  • To Install Plugin and run Test Wizard click< Here
  • If you have any more need to know questions contact us Here

Supported Operating Systems:

  • Windows XP/Vista/7
  • iPad or iPad2 running iOS 4.0 or later
  • Android tablet running Android 2.3 (Gingerbread) or later
  • Mac OSX 10.5 (Leopard) or later, Intel CPU, with X11 installed, Safari, Firefox or ChromeInternet Connection/


This application can work on lower speed internet connections

In order to use video or desktop sharing, all users require a minimum of 256kbps of both upload and download bandwidth, but for optimal performance we recommend 1024kbps download speed and 512kbps upload if using desktop sharing and/or video. Check your bandwidth


The plugin opens a TCP/IP connection to port 9174 on the server. Most home firewalls (including the built-in Windows firewall) do not block outgoing connections, so you should not normally have any problems. However if you have a restrictive firewall which blocks outbound connections, you may need to open up TCP/IP port 9174 outbound

Hardware Support:

1Ghz Pentium or equivalent (but 2Ghz with dual-core CPU recommended for optimal performance when using desktop sharing), with 512MB RAM (1024MB with Vista).

For audio: users must have a sound card and a headset.

For video: users must have a webcam with DirectShow drivers (i.e. any webcam released in the last 10 years).

Need help on the groupboard icons and how it works click here.

Supported browsers:

Internet Explorer: only supported for Windows (not Mac). In order to use Internet Explorer, you must have permission to download and script signed activex controls (this is the default security setting). If you have changed the default security level in Internet Explorer you will either need to add to your "trusted sites", or you will need to click on "custom level" and ensure that "download signed activex controls" is set to "prompt" and "run activex controls and plugins" is set to "enable" and "script activex controls marked as safe for scripting" is set to "enable".

Netscape/Mozilla/Firefox: supported for Windows, Linux and Mac OSX. To install the plugin, you just need to click the 'click here to install the required plugin' link at the top of the page.

Safari: only supported on Mac. You will be prompted to download the .pkg plugin file which you need to install. Note that you must be running X11 for to work on the Mac.

Google Chrome: supported on Windows and Mac OSX.

The following video shows you how install the groupboard and explains a few maths symbols and icons.

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